All items will be sent out withing 2 working days of the order being placed. Any changes in this will be communicated as soon as possible.

Orders to the UK are fulfilled by Royal Mail 24 Tracked as standard (this costs £2.95 but is free for orders over £40) and this should take 1 day to arrive. Your tracking code will be sent via email.

As standard, international orders will be sent via Royal Mail International Tracked (this costs £5.95 but is free for orders over £80). Europe orders take 3-5 days and everywhere else takes 6-7 days.

We recommend checking with your local customs office to see if the parcel is being held in case of any issues or delays with your delivery.

Buyers are responsible for any customs and import taxes that may apply. Please check before ordering if imports from the UK will be due fees. I cannot be held responsible for delays due to customs.

If you decide that you would rather have something else from my shop, please get in touch! I am happy to discuss all requests.

Items can be returned within 30 days of delivery but must be in the same condition that they arrived in and with the cotton storage bag (if applicable). Any scratches, marks, soiling and alterations is considered damage and items may be returned to the buyer. The buyer is responsible for return postage. Contact me to process a return.

Unfortunately, personalised items or bespoke requests cannot be returned.

In the case of items that are returned to sender due to an incorrect shipping address, the buyer has the options to:

1. Repay for shipping with an updated address

2. Get a refund for the item minus the original cost of shipping

Both cases are only applicable once the item has been received back to me.

Lost Mail

If an item is taking longer than expected to arrive it will only be classed as lost according to the courier's policy. Only after this date has passed will refunds be considered.